Recent Water Damage Posts

Water Categories

8/14/2019 (Permalink)

When dealing with a water loss, it is important to know there is more in the water than just water! As stated in the previous blog, pathogens are carried in water, and the likelihood for microbial growth is greatly increased when coupled with the passage of time, and structural intrusion.  In dealing with water damages, there are 3 categories:  Category 1, 2 and 3.  Water health and safety conditions change with the passing of time, and it is for this reason, the most important factor in mitigating a water loss is response time.  When you notice a water leak, whether big or small, getting professional help quickly is key to preventing further damage, minimizing mitigation costs, and to prevent possible illness.  As water passes through such things as carpet and building structures, it becomes contaminated. Therefore, even a Category 1, clean water damage, can become contaminated, Category 3 water, in just a matter of time.  This type of contaminated water requires increased safety methods for mitigating, and the professionals at SERVPRO of Morton Grove/East Niles are highly trained in this area.  For health reasons and to minimize loss, a quick response is imperative.  SERVPRO of Morton Grove/East Niles can get to you faster when you call right away 847-983-4468! 

Planning Can Keep Your Home Dry

8/7/2019 (Permalink)

Here at SERVPRO of Morton Grove/East Niles we see a lot of damage.  Our crews are out working hard to restore homes from fire, water, mold, whatever the situation may be.  With winter weather coming, water damage will be on the rise.    We would like to share some information to keep homes safe, and in order to do this, having a plan and knowing what to look for is key.  

Water damage can occur in homes in a variety of ways.  Homeowners should check for leaks throughout their houses, inspect pipes and connections in bathrooms, kitchens and laundry rooms. Look under and around sinks and around bathtubs for any discolorations. Do not ignore connections to dishwashers or refrigerators with water and ice dispensers. 

It is very important to make sure water is flowing properly down drains. If not, try clearing the drain with a plunger or an over the counter product. If that does not work, call a professional for assistance.  In order to keep drains and pipes clear, follow simple steps such as disposing of cooking oil in a container rather than pouring down the drain, never flush diapers and other inappropriate items down toilets, and be careful of what you put in your garbage disposal.  Eggs or potato peelings, for example would not be good to put in your disposal.  In addition, backflow valves should be installed in sanitary and storm sewer lines.

Check the floors around water heaters for wet spot.  This could indicate you have a rusted tank or other problem, which you would want to take care of right away before the damage gets worse.  If necessary, have the tank replaced as soon as possible. 

A leak in the roof of your home and clogged gutters or downspouts can also lead to significant water damage inside your home. As soon as you notice a leak in your roof, or even signs of significant wear, have it inspected and repaired immediately.  In addition, keep all gutters and downspouts free of leaves and other debris that could cause back up water to leak into your house.

Owners in properties located in areas prone to flooding should give serious consideration to applying a waterproof coating or membrane to the exterior walls and installing watertight shields over doors, windows and other openings.

During the winter months, such as now, keep an eye out for snow accumulation on the downside of a higher-level roof, where blowing snow will pile up. For safe snow removal, ask a roofing contractor for a referral.  Also, remove snow from basement stairwells, window wells, and walls to prevent water or moisture from penetrating walls. Also, keep attics well ventilated to maintain temperatures close to the outside, which will minimize the risk of dams forming. 

Ensure pipes do not freeze and burst by keeping the heat in your home at an acceptable level, cover exposed pipes with insulation, sleeves, or wrapping and open cabinet doors to allow warm air to circulate around the pipes.

Of course, if water damage does occur in your home, immediately call SERVPRO of Morton Grove/East Niles 847-983-4468 for water removal and restoration.

Water is Life

8/6/2019 (Permalink)

Water -  life’s sustenance, the world’s most valuable resource, accounts for an estimated 70 % of the earth’s surface.  According to the USGS Water Science School, the adult human body contains up to 60 % water.   It is commonly known that it is necessary to consume a certain amount of water in order to survive and support cell growth as well as promote healthy digestion.  Ironically, water is also the leading cause for destruction and damage in North America (RSA, 2015).  Excessive amounts of water comes not only in the form of hurricanes, but most water damage actually occurs in building structures due to rain, construction defects, plumbing failures, damage from freezing and even improper maintenance.   Water is so very unique because it is the only natural substance that is found in 3 states – liquid, solid, and gas – at temperatures normal to the earth.   Often overlooked when it comes to thinking of the dangers of water, according to Restoration Sciences Academy (2015) it is also the single leading carrier of pathogens in the world today. Furthermore, the elements supporting microbial growth are always present; leaving only the addition of excessive moisture to create a destructive chain reaction in which microorganisms can multiply and cause structural deterioration, create odors, and potentially create serious health issues for building occupants.  For these reasons, it is very important to properly and professionally mitigate water damage after a loss.  All restorers should follow the standard of care for water restoration, IICRC.  SERVPRO of Morton Grove/East Niles has this expertise, and we are here when you need us to help answer your questions and safety mitigate any damages from water that you

Water Damage Cleanup Tips

5/29/2019 (Permalink)

Water Damage Cleanup Tips

When your property is damaged by a flood, burst pipe, or leaky roof, you need an expert in water damage remediation. The professionals at SERVPRO of Morton Grove/East Niles will make it "Like it never happened.” The first thing you should do is call SERVPRO of Morton Grove/East Niles 847-983-4468

There are a few things you should do to minimize the damage to the structure and your belongings before the team arrives:

Assess Safety

Do not enter the damaged area without conducting a safety assessment. Depending on the extent of the damage, it may not be safe for you to enter the building.

  • Water damage can weaken the structural integrity of the building. If the ceilings are sagging, do not enter the building.
  • Be sure the electricity in the building has been shut off. Submerged electrical appliances and electronics can cause serious electrical shock.
  • If the area has been under water for more than 24 hours, wear a surgical mask to avoid inhaling mold spores, or avoid the area until the professionals from SERVPRO of Morton Grove/East Niles arrive.

Keep in mind that the floor will be slippery and objects may have shifted during the flooding. Slip and fall accidents are one of the most common causes of injury in water damage cleanup projects.

Remove Standing Water

If it is safe for you to do so, use a wet-dry vacuum to remove standing water, or use towels to soak up smaller pools of water on furniture, counters, and other surfaces. If the area is flooded with more than a foot or two of water, wait for a professional water damage remediation team to arrive. Removing large amounts of water too quickly will damage the building’s foundation.

Move Furniture, Rugs, and Smaller Items

Remove area rugs from the room and spread them outside to dry. Place aluminum foil or wood blocks under furniture legs to prevent carpet stains. When wood furniture is exposed to excessive moisture, the stain can transfer to the carpet leaving permanent marks. Metal table or chair legs can leave rust stains. Remove smaller items such as books, toys, chairs, and other miscellaneous objects from the area.

Have Water Damage? Call Us Today 847-983-4468

Drain Clog Prevention Tips

7/17/2018 (Permalink)

Having to call your plumber every time a drain in your home gets clogged can become time consuming, frustrating, not to mention very expensive. Your drains may work right now, but clogs can happen at any time. Though plumbing codes, normal plumbing maintenance, and good drain pipe materials can keep the rate of clog formation to a minimum, most people do not have the advantage or the ability to decide what plumbing materials are to be used. No one thinks about plumbing maintenance until there is a clogged drain. Clogged drains can create severe water damage to a home’s structure (such as the wiring) and can be a potential health risk. Problems caused by a clogged drain can be avoided by taking necessary steps of drain maintenance to prevent clogs from occurring. Remember, prevention is not only easy to do, but can save you a lot of money in the long run!

1: When cleaning up after dinner, run hot water through the drain to prevent grease buildup and hard water deposits. Once every few days, to really prevent buildup in your pipes, first put in a half cup of baking soda, followed by a half cup of vinegar, and then wash it through with boiling hot water.

2: Check your bathtub stoppers every three months for hair and buildup of biofilm (a mixture of bacteria, food particles, soap residue, and body oils that hardens as layers begin to build up and lead to a clogged drain) and see if the stopper needs to be replaced due to wear and tear. Once a week, fill the bathtub half way to three-fourths full (while the stopper is in the drain) and then pull out the stopper. The weight and volume of the water will fill the pipe and will flush the drain line.

3: Have your home plumbing system regularly inspected for maintenance. As a preventative measure, once every six months, or once a year, hire a plumber or plumbing technician to snake your home’s drain lines for any buildups that can lead to a clog. For major connections, such as your septic tank or your main pipe to the sewer system, have periodic inspections. Small roots that penetrate a drain pipe can be cleaned up before it turns into a big problem. If regular inspections are not performed by a plumber, the roots can become entrenched in the drain pipe and will have to be replaced altogether. 

4:  Special clog prevention for kitchen sinks include: remove all kitchen waste from sink; do not pour coffee grinds down the sink; do not pour grease down the sink; and catch all food from falling down the sink.

5: Most plumbers will tell you to avoid using chemical-based cleaners as clog prevention on a regular basis as they can corrode metal pipes over time. A natural cleaner is an enzyme/bacteria based cleaner. Once poured down a drain, it creates colonies of good bacteria that destroy bad bacteria that cause clogs in your drains. Use natural-based cleaners at night, just before every one goes to sleep – large amounts of water used after the cleaner can get rid of the good bacteria before it has had time to work.

Need Emergency Service? Call SERVPRO of Morton Grove/East Niles 24/7 – (847) 983-4468

DIY Damage

7/17/2018 (Permalink)

After a heavy rain, flood or burst pipe, you may find yourself wondering how to remove water from your basement. This is a tricky one. You need to get the water out quickly, but there are health and structural issues that need serious consideration. Plus, do you have the equipment to handle the job?

With a lot on the line, we recommend contacting a professional water damage restoration service when you've got water in your basement. Experts, like the ones you'll find at SERVPRO of Morton Grove/East Niles, know how to clean up a flooded basement with the right safety measures and equipment to do the job properly. In this post, we'll explain some of the dangers of a DIY cleanup attempt along with tips on what to do with a flooded basement while you wait on the pros to arrive.

Immediate Steps After a Basement Flood

  • Turn off the power. When your basement fills with water, the first thing to do is safely turn off energy sources around the area. This includes electricity and gas. If you can't do this without going through standing water, stay safe by leaving it to a professional.
  • Wear boots and gloves. It is wise to assume that floodwater can be tainted with sewage or other pollutants. You should keep clear of the area, but if you have to go near the basement for something, cover up. Use waterproof boots and gloves to protect your skin from unpleasant or dangerous stuff in the water.
  • Call your insurance company. Homeowners' policies typically don't cover natural floods, so check with your insurance provider to see what your coverage is. If you live in an area where flooding from natural disasters is common, you should consider adding flood insurance to your policy. Remember – it's never good to find out after the fact that you don't have adequate insurance.

Dangers of a Flooded Basement

There are a number of dangers associated with DIY basement water removal. The average homeowner can easily get in over their head in trying to figure out how to remove water from a basement. Experts will know what to do with a flooded basement to mitigate damage as much as possible and help keep you safe. Watch out for these hazards, which your cleanup crew will know how to handle properly:

  • Graywater or blackwater.This is ground water or rain that swells up and seeps into basements. It's full of ground pollutants, biological agents, bacteria and other hazards to your health. Unclean graywater or blackwater can cause serious illness and must be cleaned up carefully.
  • Electric shock.Submerged appliances or outlets in your basement pose a risk of severe electric shock or even death. Never wade into water where there might be live electricity.
  • Structural rot.Drywall, insulation and beams weaken more and more as they remain underwater, putting the very structure of your home at risk. Only professionals have the right equipment to fully dry out your basement and prevent potentially catastrophic damage from occurring.
  • Buckling walls.Walls can buckle when pressure in the surrounding soil builds up due to oversaturation and improper drainage. An expert will be able to spot the warning signs.

If you experience flooding in your basement, don't let a DIY job put your health and the well-being of your home at risk.

For help restoring your home after a water loss, call SERVPRO of Morton Grove/East Niles  at 847-983-4468. We’ll make it “Like it never even happened.”

Water Damage Prevention Tips

5/15/2018 (Permalink)

Water damage can be extremely costly. What starts as a small leak from your shower stall can turn into tens of thousands of dollars of damage from mold or a collapsed ceiling. As a homeowner, you’ll want to take the following these water damage prevention tips seriously. It could save you both money and a lot of inconvenience.

  1. Examine Ceilings and Walls for Signs of Leaks

It’s easy to get so busy with everyday life that you don’t notice the water stain slowly creeping across your kitchen ceiling, but that water mark is an important indicator that something is leaking. Make note of the location and then check the upper floor or attic of your home, paying special attention to:

  • Cracks in or around tubs or shower stalls
  • Loose or old caulk that pulls up from the seams it should be protecting inside shower stalls
  • Leaking toilets
  • AC lines that collect and drip condensation
  • Improper flashing on your roof around vents or fans

It’s important to find and resolve the source of the leak quickly to minimize damage.

  1. Keep an Eye on Your Water Bill

Leaks are not always obvious; they often occur in hidden places like under slab or in walls. A water bill spike can be the only indicator you see that alerts you to the existence of a leak.

To determine if a spike in your water bill is caused by a leak or something else, take the following steps:

  • Check with family members about water usage.
  • Locate your water meter, Turn off all the water in the house and then check the water meter dial. If the dial is still turning when no water is being uCsed, you might have a broken water meter on your hands, but most likely, you have a leak.
  • Call in the utility company. The utility company will let you know if the problem is a leak or if the problem is the water meter. If the water meter is broken, the utility company will fix it.
  • If it’s not the water meter, you have a leak. Call in a plumber with state-of-the-art leak detection equipment so they can locate and fix the leak.
  1. Know Where Your Water Main Shut Off Valve Is

In case of an emergency, you need to get your water main shut off quickly to limit the amount of water pouring into your home. In most cases, your water main shut off valve is in the garage. Locate it, test it to make sure it is not rusted into position, and then teach everyone in your home how to operate it.

  1. Place Pans Underneath Appliances

Washing machine hoses often wear out long before the washing machine needs any other repairs, making the hoses a prime suspect for leak problems. A ruptured or cracked dishwasher, AC, or washing machine hose can cause major water damage. Protect yourself by placing deep pans underneath appliances so they can capture any water from a leaky hose.

For help restoring your home after a water loss, call SERVPRO of Morton Grove/East Niles  at 847-983-4468. We’ll make it “Like it never even happened.”

Faster to your Morton Grove / East Niles Water Damage Event

3/7/2018 (Permalink)

SERVPRO of Morton Grove / East Niles provides 24 hour fire and water damage restoration service in Morton Grove and East Niles.

Flooding and water emergencies don’t wait for regular business hours and neither do we. Morton Grove / East Niles provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Morton Grove / East Niles arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (847) 983-4468

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Morton Grove / East Niles

SERVPRO of Morton Grove / East Niles specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Morton Grove & East Niles Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/7/2018 (Permalink)

This Morton Grove home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Morton Grove & East Niles basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (847) 983-4468

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Morton Grove / East Niles and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (847) 983-4468

Morton Grove / East Niles 24 Hour Emergency Water Damage Service

3/6/2018 (Permalink)

SERVPRO of Morton Grove / East Niles provides 24 hour fire and water damage restoration service in Morton Grove / East Niles.

SERVPRO of Morton Grove / East Niles is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (847) 983-4468

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Morton Grove / East Niles has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Morton Grove / East Niles

SERVPRO of Morton Grove / East Niles specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.