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Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

SERVPRO of Morton Grove/East Niles 24 Hour Emergency Water Damage Service

2/19/2024 (Permalink)

SERVPRO of Morton Grove/East Niles is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today:
847-983-4468

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Morton Grove/East Niles has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Morton Grove/East Niles

SERVPRO of Morton Grove/East Niles specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Causes of Basement Flooding

2/22/2023 (Permalink)

Basement flooding is water that accumulates in the lowest part of your home, typically in the basement. This can happen for a variety of reasons, including heavy rain, melting snow, faulty sump pumps, and leaks in your foundation. Floodwater in your basement can cause serious damage to your home and personal belongings. It can also create health hazards for you and your family. That’s why it’s important to understand the different causes of basement flooding and take steps to prevent it from happening.

One of the most common causes of basement flooding is heavy rains. When there is more water than your gutters and drains can handle, it can cause water to back up and seep into your basement. This is especially true if your gutters are clogged or your downspouts are not directing water away from your home. To help prevent this, make sure your gutters and downspouts are in good working condition and that they are clear of debris. You may also want to consider installing a French drain around the perimeter of your home to redirect water away from your foundation.

Another common cause of basement flooding is melting snow. As the snow melts, it can create a lot of water that can seep into your basement if it’s not properly redirected. To help prevent this, make sure you have proper drainage around your home and that any snow that does melt is directed away from your foundation. You may also want to consider installing a sump pump to help remove any water that does accumulate in your basement.

If you have a faulty sump pump, it can also cause your basement to flood. A sump pump is responsible for pumping water out of your basement and keeping it dry. If the pump isn’t working properly, it can allow water to build up and eventually overflow into your basement. Leaking pipes can also cause your basement to flood. If there are any leaks in the pipes that bring water into your home, it can seep into your basement and cause flooding.

Finally, foundation problems can also lead to basement flooding. If there are cracks or other damage to your foundation, it can allow water to seep in and cause flooding. To help prevent this, make sure your foundation is in good repair and that it’s properly waterproofed. You may also want to consider having a professional inspect your foundation on a regular basis to look for any potential problems.

Basement flooding can be a huge headache. Not only is it a hassle to clean up, but it can also cause damage to your home and belongings. If you’re experiencing basement flooding, don’t panic! There are steps you can take to minimize the damage and get your home back to normal as quickly as possible.

Does your Insurance Cover your Water Damage?

2/22/2023 (Permalink)

Water damage sets you back badly if you were not prepared for it. For this reason, you need to ensure that you are covered against such issues. While you can get water damage insurance, certain scenarios will not be covered by your insurance. To help you with this, here is everything you need to know about water damage insurance.

What is Water Damage Insurance?

Water damage is insurance money that is paid out when your house is affected by water damage. It helps deal with the pairs. While companies like Water Damage America come in and help restore your home, insurance companies ensure there are enough funds for the home restoration.

Situations Where Water Damage Insurance Works

There are situations where insurance companies will pay for the damages caused to your home. Here are the situations when your insurance will pay for your water damage:

  • Accidental leaks- Insurance will take care of leaks from pipes and broken washers that cause water damage.
  • Burst pipes- Water damage from burst pipes due to frozen pipes and any other incident will be covered
  • Damage from fires- If the water was used to put out a fire and caused damage to your property, the damage will be insured.
  • Roof leaks- If there was water damage to the interior of your house because of a roof leak, that would be catered to by insurance. The only thing you need to ensure is the leak was not caused by a fallen tree or a caved-in roof that was not fixed.
  • Water damage from storms like heavy and sudden rain,
  • Ice dam- Insurance will cover ice dams built in your gutter in cold months. If these ice dams result from neglect, you will not get them fixed.

Situations When Water Damage Will Not be Covered by Insurance

There are also times when your insurance will not work for water damage. Knowing about these will help you be careful with the care you give your home and figure out when you can rely on insurance and when to deal with it independently. Here are the situations where insurance will not cover water damage:

  • Flood damage. Any damage caused by extreme flooding will not be covered
  • Water damage is caused by negligence or lack of maintenance. If your home gets water damaged because you did not fix leaks when they occurred or did not carry out regular checks, then this will not be covered
  • Damage for intentional acts. If you set your ho on fire or turn off the heat in winter, then you will not be compensated for whatever damage
  • Water damage from backup sewer lines. You need to get a proper cover for that
  • Cost of repairing source. No compensation will be given for a broken heater or washer

Knowing what is covered in water damage will ensure you stay vigilant for your home. Ensure you look after everything, and that way, in case of an issue, you will be compensated.

Water Damage Restoration vs Water Mitigation

2/22/2023 (Permalink)

Water damage restoration and water mitigation are two vital processes that should be carried out as soon as possible. However, many people do not understand the difference between the two services. Most people would say water mitigation and water damage restorations are the same. This, however, is not always the case.

Water damage restoration refers to the process of restoring an area to preloss conditions or, even better, after being damaged by floods, hurricanes, storms, sewage, or leakages. Water damage can negatively destroy your property from floors to ceilings and anything in between. That is why you need professional help from Water Damage America Inc to prevent further damages to your property.

On the other hand, water mitigation refers to any service that reduces or prevents additional damages caused by flooding or leaking pipes. This could be installing tarps over a damaged roof during heavy storms or mitigating moisture inside walls after washing machine overflows.

Why You Need Professional Water Mitigation and Damage Restoration

The following are five vital reasons to work with a professional for all your water damage and restoration services:

1. It is Cost-Effective

Waterdamage America Inc will ensure that all the damages are addressed effectively and promptly, minimizing any extra cost to you.

2. You Will Receive A Timely Response

We understand the urgency of these situations and will do everything possible to mitigate the damages as quickly as possible.

3. We Have Professional Equipment and Expertise

Water must be removed as quickly as possible to prevent any further damage. We have the necessary equipment and workforce to handle even the most massive water removal jobs.

4. We Are Water Damage Restoration Experts

Once the water has been removed, we will start our restoration services such as drying, dehumidifying, and odor removal. We also provide mold testing to ensure your property is safe for you and your family.

5. We Are Skilled With Water Damage Repair

Water can cause a lot of damage to any property. If you have had flooding or backed up drains, Waterdamage America Inc will help you repair these damages.

Water Damage America Inc Services

We offer a wide range of water mitigation and damage restoration services for both personal and commercial enterprises. Some of our popular services include:

  • Water Damage Restoration
  • Mold Remediation
  • Solving Commercial Services Water Damage Issues
  • Fire Damage Restoration
  • Storm Damage Restoration

Different Types of Flooding

2/22/2023 (Permalink)

Flooding is usually caused by rain or snow melting on top of impermeable surfaces like roofs and sidewalks, which causes these rare events when the water spills into basements or crawlspaces. Water can find its way into your home through cracks in foundation walls, gaps in utility lines, or leaky windows and doors. If you do not take pre-emptive measures to prevent flooding, you are putting your home at risk of lasting damage that can lead to significant expenses down the road. Here are some examples of flooding that can happen in homes:

1. Sewer Flooding

Flooding your basement can prove disastrous. Water might force its way into your basement through improper drainage or sewer lines that have become clogged. You have to be wary of possible damage to your pipes and appliances, such as water damage from broken pipes, rotted wood, and mold. Sewer flooding is more common in older homes with faulty septic systems or no septic system at all. This kind of flooding can often be prevented by scheduling regular maintenance on your septic system.

2. Rainwater Damage

Rain Water Damage also causes flooding in homes, particularly in areas with very heavy rainfall. Heavy rainfalls can lead to water seeping into foundations and walls, leading to a host of problems like mold, mildew, decay, and structural damage to your home. Overflowing gutters or faulty downspouts are usually the culprits of this kind of water damage. To avoid this type of flooding, make sure to clean out your gutters regularly, and have a rain gutter installation professional check for any possible damage.

3. Basement Flooding

Basement flooding usually occurs when water seeps through an area not properly waterproofed or drained, such as a gap in the foundation wall or roof, a leaky basement window, or an improperly installed sump pump. Water can also get into your basement through your toilet tank and pipes. The damage of basement flooding can be extensive. It can ruin your basement and its contents, plus do damage to other areas of your home. Basement flooding often requires expensive repairs that may be difficult to afford.

4. Water Intrusion

Water intrusion can be caused by a leaky sump pump or drain pipe that has become clogged with debris. Water can also find its way into your home through a small gap between the base of the foundation wall and the ground. This type of flooding is usually caused by poor drainage or overcrowding in your basement. Water intrusion can also take place during heavy building rainfalls.

What to do after you call SERVPRO of Morton Grove East Niles?

4/25/2022 (Permalink)

Ok, now that you can called and set up your inspection, you will have some time before the help arrives. Besides the basics of shutting down the water flow, what should you do? These tips can guide you as you prepare the affected areas to help guarantee an efficient repair.

First

To avoid damages to your valuables, move all your important items out of the affected areas. If you are not able to remove them and place them somewhere safe, then try to elevate these items.  Make sure it is safe to take the equipment or items before you begin.

Second

The second most important thing you can do, while you wait for your SERVPRO Technician to arrive, is try to remove as much water as possible. While usually our professional technician's handle this part, you can mitigate some damage by doing it. You can use a bucket and towels for smaller cases and a wet vacuum for larger amounts of water.

Third

Once you have removed as much water as possible, you will want to try to dry the area.  Even though most of the damage will most likely remain in the floors and walls, drying makes it easier for the repair specialists to handle everything and reduces the overall impact. You can start by creating good air circulation by opening doors and windows. You can also use a dehumidifier if your appointment is still a couple days away.

Lastly

You will want to create a list of any damages and where the loss took place. This information will be helpful for your insurance company as well as the water damage experts. This can help your SERVPRO Technicians to know what equipment will be needed and the best plan of action will be. Also, this information can help your insurance company know what all was lost. Take photos and videos, write down detailed notes about the event and keep any necessary documents.

The Mitigation appointment can sometimes take up to a couple days and you want to be prepared for when your appointment takes place. 

April Showers Bring May....Leaks!!

4/25/2022 (Permalink)

How should you prepare for Spring Showers and the possible water damage that can accompany them. 

Step #1

Make sure to always check the seals around your windows and doors. Look for loose screws and cracked caulking and make repairs if necessary. Although, some repairs may seem costly or not necessary, in the end you may end up saving you from water damage to your home and personal valuables. 

Next, make sure all your doors have a good seal and also make sure the threshold is screwed into the home, rather than just the door frame. 

Lastly, you want to make sure there's no damages to your roof. If you are not sure what to look for or cannot get up there to inspect, make sure to call a company to come and inspect it for you. Missing shingles or a saggy roof can lead to your roof leaking into your home and creating damage.

Step #2

While you are up on your roof checking for any damages, check your gutters around the home. Make sure all gutters are cleared out and that they are all properly adhered to your property. You will also want to check the downspouts and drains and make sure there are no clogs or damages. This can save you from a roof collapse or future water damages. It is important to also make sure there are no trees hanging on your roof and gutters that could possibly knock down your gutters or clog them up. 

Step #3

Check your foundation for any cracks. Cracks in your foundation can lead to water seeping in your basement and flooding. Spring storms often bring strong winds that can cause for those foundation cracks to spread and even widen. It is important to make sure your basement and/or crawlspaces are waterproofed. 

Step #4

Often in the spring, when there is a lot of rain, it can cause for the towns sewer lines to fill with water. That sewage water can back up into your basement and/or crawlspaces. It could benefit you to install a backflow valve to prevent any sewage water from backing up into your home. 

These 4 steps can help you prevent water damages this Spring. However, if you still get any kind of water damage give your trusty SERVPRO of Morton Grove East Niles a call at 847-983-4468!!   

Water Categories

2/22/2022 (Permalink)

When dealing with a water loss, it is important to know there is more in the water than just water! As stated in the previous blog, pathogens are carried in water, and the likelihood for microbial growth is greatly increased when coupled with the passage of time, and structural intrusion.  In dealing with water damages, there are 3 categories:  Category 1, 2 and 3.  Water health and safety conditions change with the passing of time, and it is for this reason, the most important factor in mitigating a water loss is response time.  When you notice a water leak, whether big or small, getting professional help quickly is key to preventing further damage, minimizing mitigation costs, and to prevent possible illness.  As water passes through such things as carpet and building structures, it becomes contaminated. Therefore, even a Category 1, clean water damage, can become contaminated, Category 3 water, in just a matter of time.  This type of contaminated water requires increased safety methods for mitigating, and the professionals at SERVPRO of Morton Grove/East Niles are highly trained in this area.  For health reasons and to minimize loss, a quick response is imperative.  SERVPRO of Morton Grove/East Niles can get to you faster when you call right away 847-983-4468! 

Ice Dams

2/22/2022 (Permalink)

An Ice Dam is a hump of ice that forms at the edge of a roof under certain wintertime conditions. An ice dam can damage both your roof and the inside of your home. It will put gutters and downspouts at risk too.

Ice Dams are a common sight in Northern New England winters, and Home Partners has dealt with quite a few. There are several things you can do to avoid getting an ice dam or to reduce the risk of damage after one has formed, but there’s really only one cure: a combination of better sealing, insulation, and venting in the attic and eaves.

HOW DO ICE DAMS FORM?

An ice dam forms when the roof over the attic gets warm enough to melt the underside of the layer of snow on the roof. The water trickles down between the layer of snow and the shingles until it reaches the eaves of the roof, which stays cold because it extends beyond the side of the house. There, the water freezes, gradually growing into a mound of ice.

The flatter the pitch of the roof, the easier it is for an ice dam to get a grip. Gutters at the eaves can also trap snow and ice. If snow and ice buildup high enough in the gutter, it can provide a foundation for an ice dam.

WHAT DAMAGE DO ICE DAMS CAUSE?

When an ice dam gets big enough, melted water backs up behind it and seeps underneath the shingles. Eventually, it will drip into the insulation and down into the ceilings and exterior walls beneath the eave, ruining sheetrock and paint. If the ice dam breaks free, it can pull shingles and gutters off with it, and it will damage anything it falls on: shrubs, windowsills, cars, pets, and people. If the roof sheathing stays wet, it can form mildew and start to rot.

HOW CAN YOU DEAL WITH AN ICE DAM?

There are two avenues of attack: dealing with an existing ice dam and preventing one in the first place.

DEALING WITH EXISTING ICE DAMS

  1. Remove the ice dam by breaking it free in small chucks. Do NOT use an ax or other sharp tool! You’ll cut through the shingles. Instead, tap lightly with a blunt mallet. This is slow, dangerous work, so hire someone experienced at roofing. Even if you do it safely, the chunks of ice can take pieces of shingle with them.
  2. Clear out gutters and downspouts. Again, this is ladder work and an easy way to damage either plastic or metal gutters and spouts.
  3. Melt troughs through the ice dam with calcium chloride ice melter. Do NOT use rock salt! It will damage paint, metals, and plants beneath the eave and wherever the salty water drains.

A good trough-maker is a tube of cloth (a leg from an old pair of panty hose works well). Fill it with calcium chloride, tie off the top, and lay it vertically across the ice dam. It will slowly melt its way down through the dam, clearing a path for the underlying water to flow free.

PREVENTING ICE DAMS

You can scrape snow from the roof whenever it falls, using a snow rake from below or a broom or plastic shovel from above. BE CAREFUL: The first method can bury you in snow, while the second can send you slipping off the roof.

You can replace your shingle roof with standing seam or other metal roof. Or you can replace the bottom three feet or so of your shingle roof with a wide metal drip edge. Whatever you do, install a water-repellent membrane under any new roofing.

NOTE: If your roof is not very steep, an ice dam can still form on metal roofing and drip edges.

THE CURE

All of these methods treat the symptoms, not the underlying problem, which is the warm roof, caused by poor insulation and venting of the space under the roof. We have found that the only way to cure an ice dam – and prevent one in the first place – is to:

  1. Seal all points where warm air leaks from the living space into the spaces immediately below the roof sheathing.
  2. Insulate the living space well enough to prevent conduction and convection of heat through the ceiling.
  3. Vent the space between the insulation and the roof sheathing, so any heat that does leak through is carried away.

Have Water Damage? Call Us Today 847-983-4468

Before a Spring Storm Strikes

2/22/2022 (Permalink)

SERVPRO of Morton Grove / East Niles News And Updates

Spring storms strike no matter where you live.  Wind, rain, hail, tornadoes, and flooding can cause costly damage to your home.

Luckily there are ways to prevent potential costly damage to your home.

  1. Clean out gutters and downspouts

Clogged gutters, drains, and downspouts can lead to roof damage during a storm. Dirt and debris can cause water to be unable to flow away from the roofline, adding weight to your roof and potentially causing a roof collapse.

Before the spring storms strike, check your downspouts and gutters to ensure that winter storms haven’t created any blockages. While you’re up there, make sure that all connections are secure and that no repairs are necessary.

  1. Seal your windows, doors, and roof

Check the seals around your doors and windows. Look for loose screws and cracked caulking, and make repairs if necessary. If you live in an area that's prone to heavy storms, consider investing in impact-resistant windows to protect your home.

When you inspect your doors, check that there are three hinges on each to provide additional support. Then, make sure your threshold is screwed directly into your house, as opposed to only your door frame.

Next, inspect your roof. If you find any missing or damaged shingles, an area of sagging, or other damage, have your roof professionally inspected before a storm hits. Repairs can keep your home from experiencing severe damage due to a leaky roof.

  1. Search for cracks in the foundation

Even small cracks in your foundation or basement can put your home at risk of major damage during a spring storm. If water seeps in through the cracks, your home could be in danger of flooding. Furthermore, high winds can make existing cracks prone to widening, causing significant structural damage throughout the home. If you find or suspect any cracks in your foundation or basement, call a professional to seal them to help you prepare for a flood.

  1. Install a backflow valve in your basement to prevent sewage backup

Heavy rain can cause municipal sewers systems to become overtaxed, creating the possibility for excess water to flow backward through your home's sewer lines. Plumbing fixtures situated at the lowest points in your home may be particularly prone to sewer backup. Consider installing a sewer backflow valve to divert unexpected water away from your sewer lines and back to your city's sewage system.

Have Storm or Flood Damage? Call Us Today 847-983-4468

Power Outage Tips

8/31/2021 (Permalink)

Even small storms can cause damage.  The CDC offers these tips to help you prepare for and cope with sudden loss of power:

  • To prevent carbon monoxide poisoning, use generators, pressure washers, grills, and similar items outdoors only. Generators should be used at least 20 feet away from your home.
  • Identify and throw away food that may not be safe to eat.
  • Check with local authorities to be sure your water is safe.
  • In hot weather, stay cool and drink plenty of fluids to prevent heat-related illness.
  • In cold weather, wear layers of clothing, which help to keep in body heat.
  • Avoid downed power lines, if a power line falls on a car, you should stay inside the vehicle.

Have Storm or Flood Damage? Call Us Today 847-983-4468

Ice Dams

2/5/2021 (Permalink)

An Ice Dam is a hump of ice that forms at the edge of a roof under certain wintertime conditions. An ice dam can damage both your roof and the inside of your home. It will put gutters and downspouts at risk too.

Ice Dams are a common sight in Northern New England winters, and Home Partners has dealt with quite a few. There are several things you can do to avoid getting an ice dam or to reduce the risk of damage after one has formed, but there’s really only one cure: a combination of better sealing, insulation, and venting in the attic and eaves.

HOW DO ICE DAMS FORM?

An ice dam forms when the roof over the attic gets warm enough to melt the underside of the layer of snow on the roof. The water trickles down between the layer of snow and the shingles until it reaches the eaves of the roof, which stays cold because it extends beyond the side of the house. There, the water freezes, gradually growing into a mound of ice.

The flatter the pitch of the roof, the easier it is for an ice dam to get a grip. Gutters at the eaves can also trap snow and ice. If snow and ice buildup high enough in the gutter, it can provide a foundation for an ice dam.

WHAT DAMAGE DO ICE DAMS CAUSE?

When an ice dam gets big enough, melted water backs up behind it and seeps underneath the shingles. Eventually, it will drip into the insulation and down into the ceilings and exterior walls beneath the eave, ruining sheetrock and paint. If the ice dam breaks free, it can pull shingles and gutters off with it, and it will damage anything it falls on: shrubs, windowsills, cars, pets, and people. If the roof sheathing stays wet, it can form mildew and start to rot.

HOW CAN YOU DEAL WITH AN ICE DAM?

There are two avenues of attack: dealing with an existing ice dam and preventing one in the first place.

DEALING WITH EXISTING ICE DAMS

  1. Remove the ice dam by breaking it free in small chucks. Do NOT use an ax or other sharp tool! You’ll cut through the shingles. Instead, tap lightly with a blunt mallet. This is slow, dangerous work, so hire someone experienced at roofing. Even if you do it safely, the chunks of ice can take pieces of shingle with them.
  2. Clear out gutters and downspouts. Again, this is ladder work and an easy way to damage either plastic or metal gutters and spouts.
  3. Melt troughs through the ice dam with calcium chloride ice melter. Do NOT use rock salt! It will damage paint, metals, and plants beneath the eave and wherever the salty water drains.

A good trough-maker is a tube of cloth (a leg from an old pair of panty hose works well). Fill it with calcium chloride, tie off the top, and lay it vertically across the ice dam. It will slowly melt its way down through the dam, clearing a path for the underlying water to flow free.

PREVENTING ICE DAMS

You can scrape snow from the roof whenever it falls, using a snow rake from below or a broom or plastic shovel from above. BE CAREFUL: The first method can bury you in snow, while the second can send you slipping off the roof.

You can replace your shingle roof with standing seam or other metal roof. Or you can replace the bottom three feet or so of your shingle roof with a wide metal drip edge. Whatever you do, install a water-repellent membrane under any new roofing.

NOTE: If your roof is not very steep, an ice dam can still form on metal roofing and drip edges.

THE CURE

All of these methods treat the symptoms, not the underlying problem, which is the warm roof, caused by poor insulation and venting of the space under the roof. We have found that the only way to cure an ice dam – and prevent one in the first place – is to:

  1. Seal all points where warm air leaks from the living space into the spaces immediately below the roof sheathing.
  2. Insulate the living space well enough to prevent conduction and convection of heat through the ceiling.
  3. Vent the space between the insulation and the roof sheathing, so any heat that does leak through is carried away.

Have Water Damage? Call Us Today 847-983-4468

Flood Damage

2/5/2021 (Permalink)

After a heavy rain, flood or burst pipe, you may find yourself wondering how to remove water from your basement. This is a tricky one. You need to get the water out quickly, but there are health and structural issues that need serious consideration. Plus, do you have the equipment to handle the job?

With a lot on the line, we recommend contacting a professional water damage restoration service when you've got water in your basement. Experts, like the ones you'll find at SERVPRO of Morton Grove/East Niles, know how to clean up a flooded basement with the right safety measures and equipment to do the job properly. In this post, we'll explain some of the dangers of a DIY cleanup attempt along with tips on what to do with a flooded basement while you wait on the pros to arrive.

Immediate Steps After a Basement Flood

  • Turn off the power. When your basement fills with water, the first thing to do is safely turn off energy sources around the area. This includes electricity and gas. If you can't do this without going through standing water, stay safe by leaving it to a professional.
  • Wear boots and gloves. It is wise to assume that floodwater can be tainted with sewage or other pollutants. You should keep clear of the area, but if you have to go near the basement for something, cover up. Use waterproof boots and gloves to protect your skin from unpleasant or dangerous stuff in the water.
  • Call your insurance company. Homeowners' policies typically don't cover natural floods, so check with your insurance provider to see what your coverage is. If you live in an area where flooding from natural disasters is common, you should consider adding flood insurance to your policy. Remember – it's never good to find out after the fact that you don't have adequate insurance.

Dangers of a Flooded Basement

There are a number of dangers associated with DIY basement water removal. The average homeowner can easily get in over their head in trying to figure out how to remove water from a basement. Experts will know what to do with a flooded basement to mitigate damage as much as possible and help keep you safe. Watch out for these hazards, which your cleanup crew will know how to handle properly:

  • Graywater or blackwater.This is ground water or rain that swells up and seeps into basements. It's full of ground pollutants, biological agents, bacteria and other hazards to your health. Unclean graywater or blackwater can cause serious illness and must be cleaned up carefully.
  • Electric shock.Submerged appliances or outlets in your basement pose a risk of severe electric shock or even death. Never wade into water where there might be live electricity.
  • Structural rot.Drywall, insulation and beams weaken more and more as they remain underwater, putting the very structure of your home at risk. Only professionals have the right equipment to fully dry out your basement and prevent potentially catastrophic damage from occurring.
  • Buckling walls.Walls can buckle when pressure in the surrounding soil builds up due to oversaturation and improper drainage. An expert will be able to spot the warning signs.

If you experience flooding in your basement, don't let a DIY job put your health and the well-being of your home at risk.

For help restoring your home after a water loss, call SERVPRO of Morton Grove/East Niles  at 847-983-4468. We’ll make it “Like it never even happened.”

Before a Spring Storm Strikes

2/4/2021 (Permalink)

SERVPRO of Morton Grove / East Niles News And Updates

Spring storms strike no matter where you live.  Wind, rain, hail, tornadoes, and flooding can cause costly damage to your home.

Luckily there are ways to prevent potential costly damage to your home.

  1. Clean out gutters and downspouts

Clogged gutters, drains, and downspouts can lead to roof damage during a storm. Dirt and debris can cause water to be unable to flow away from the roofline, adding weight to your roof and potentially causing a roof collapse.

Before the spring storms strike, check your downspouts and gutters to ensure that winter storms haven’t created any blockages. While you’re up there, make sure that all connections are secure and that no repairs are necessary.

  1. Seal your windows, doors, and roof

Check the seals around your doors and windows. Look for loose screws and cracked caulking, and make repairs if necessary. If you live in an area that's prone to heavy storms, consider investing in impact-resistant windows to protect your home.

When you inspect your doors, check that there are three hinges on each to provide additional support. Then, make sure your threshold is screwed directly into your house, as opposed to only your door frame.

Next, inspect your roof. If you find any missing or damaged shingles, an area of sagging, or other damage, have your roof professionally inspected before a storm hits. Repairs can keep your home from experiencing severe damage due to a leaky roof.

  1. Search for cracks in the foundation

Even small cracks in your foundation or basement can put your home at risk of major damage during a spring storm. If water seeps in through the cracks, your home could be in danger of flooding. Furthermore, high winds can make existing cracks prone to widening, causing significant structural damage throughout the home. If you find or suspect any cracks in your foundation or basement, call a professional to seal them to help you prepare for a flood.

  1. Install a backflow valve in your basement to prevent sewage backup

Heavy rain can cause municipal sewers systems to become overtaxed, creating the possibility for excess water to flow backward through your home's sewer lines. Plumbing fixtures situated at the lowest points in your home may be particularly prone to sewer backup. Consider installing a sewer backflow valve to divert unexpected water away from your sewer lines and back to your city's sewage system.

Have Storm or Flood Damage? Call Us Today 847-983-4468

Water Categories

8/14/2019 (Permalink)

When dealing with a water loss, it is important to know there is more in the water than just water! As stated in the previous blog, pathogens are carried in water, and the likelihood for microbial growth is greatly increased when coupled with the passage of time, and structural intrusion.  In dealing with water damages, there are 3 categories:  Category 1, 2 and 3.  Water health and safety conditions change with the passing of time, and it is for this reason, the most important factor in mitigating a water loss is response time.  When you notice a water leak, whether big or small, getting professional help quickly is key to preventing further damage, minimizing mitigation costs, and to prevent possible illness.  As water passes through such things as carpet and building structures, it becomes contaminated. Therefore, even a Category 1, clean water damage, can become contaminated, Category 3 water, in just a matter of time.  This type of contaminated water requires increased safety methods for mitigating, and the professionals at SERVPRO of Morton Grove/East Niles are highly trained in this area.  For health reasons and to minimize loss, a quick response is imperative.  SERVPRO of Morton Grove/East Niles can get to you faster when you call right away 847-983-4468! 

Planning Can Keep Your Home Dry

8/7/2019 (Permalink)

Here at SERVPRO of Morton Grove/East Niles we see a lot of damage.  Our crews are out working hard to restore homes from fire, water, mold, whatever the situation may be.  With winter weather coming, water damage will be on the rise.    We would like to share some information to keep homes safe, and in order to do this, having a plan and knowing what to look for is key.  

Water damage can occur in homes in a variety of ways.  Homeowners should check for leaks throughout their houses, inspect pipes and connections in bathrooms, kitchens and laundry rooms. Look under and around sinks and around bathtubs for any discolorations. Do not ignore connections to dishwashers or refrigerators with water and ice dispensers. 

It is very important to make sure water is flowing properly down drains. If not, try clearing the drain with a plunger or an over the counter product. If that does not work, call a professional for assistance.  In order to keep drains and pipes clear, follow simple steps such as disposing of cooking oil in a container rather than pouring down the drain, never flush diapers and other inappropriate items down toilets, and be careful of what you put in your garbage disposal.  Eggs or potato peelings, for example would not be good to put in your disposal.  In addition, backflow valves should be installed in sanitary and storm sewer lines.

Check the floors around water heaters for wet spot.  This could indicate you have a rusted tank or other problem, which you would want to take care of right away before the damage gets worse.  If necessary, have the tank replaced as soon as possible. 

A leak in the roof of your home and clogged gutters or downspouts can also lead to significant water damage inside your home. As soon as you notice a leak in your roof, or even signs of significant wear, have it inspected and repaired immediately.  In addition, keep all gutters and downspouts free of leaves and other debris that could cause back up water to leak into your house.

Owners in properties located in areas prone to flooding should give serious consideration to applying a waterproof coating or membrane to the exterior walls and installing watertight shields over doors, windows and other openings.

During the winter months, such as now, keep an eye out for snow accumulation on the downside of a higher-level roof, where blowing snow will pile up. For safe snow removal, ask a roofing contractor for a referral.  Also, remove snow from basement stairwells, window wells, and walls to prevent water or moisture from penetrating walls. Also, keep attics well ventilated to maintain temperatures close to the outside, which will minimize the risk of dams forming. 

Ensure pipes do not freeze and burst by keeping the heat in your home at an acceptable level, cover exposed pipes with insulation, sleeves, or wrapping and open cabinet doors to allow warm air to circulate around the pipes.

Of course, if water damage does occur in your home, immediately call SERVPRO of Morton Grove/East Niles 847-983-4468 for water removal and restoration.

Water is Life

8/6/2019 (Permalink)

Water -  life’s sustenance, the world’s most valuable resource, accounts for an estimated 70 % of the earth’s surface.  According to the USGS Water Science School, the adult human body contains up to 60 % water.   It is commonly known that it is necessary to consume a certain amount of water in order to survive and support cell growth as well as promote healthy digestion.  Ironically, water is also the leading cause for destruction and damage in North America (RSA, 2015).  Excessive amounts of water comes not only in the form of hurricanes, but most water damage actually occurs in building structures due to rain, construction defects, plumbing failures, damage from freezing and even improper maintenance.   Water is so very unique because it is the only natural substance that is found in 3 states – liquid, solid, and gas – at temperatures normal to the earth.   Often overlooked when it comes to thinking of the dangers of water, according to Restoration Sciences Academy (2015) it is also the single leading carrier of pathogens in the world today. Furthermore, the elements supporting microbial growth are always present; leaving only the addition of excessive moisture to create a destructive chain reaction in which microorganisms can multiply and cause structural deterioration, create odors, and potentially create serious health issues for building occupants.  For these reasons, it is very important to properly and professionally mitigate water damage after a loss.  All restorers should follow the standard of care for water restoration, IICRC.  SERVPRO of Morton Grove/East Niles has this expertise, and we are here when you need us to help answer your questions and safety mitigate any damages from water that you

Water Damage Cleanup Tips

5/29/2019 (Permalink)

Water Damage Cleanup Tips

When your property is damaged by a flood, burst pipe, or leaky roof, you need an expert in water damage remediation. The professionals at SERVPRO of Morton Grove/East Niles will make it "Like it never happened.” The first thing you should do is call SERVPRO of Morton Grove/East Niles 847-983-4468

There are a few things you should do to minimize the damage to the structure and your belongings before the team arrives:

Assess Safety

Do not enter the damaged area without conducting a safety assessment. Depending on the extent of the damage, it may not be safe for you to enter the building.

  • Water damage can weaken the structural integrity of the building. If the ceilings are sagging, do not enter the building.
  • Be sure the electricity in the building has been shut off. Submerged electrical appliances and electronics can cause serious electrical shock.
  • If the area has been under water for more than 24 hours, wear a surgical mask to avoid inhaling mold spores, or avoid the area until the professionals from SERVPRO of Morton Grove/East Niles arrive.

Keep in mind that the floor will be slippery and objects may have shifted during the flooding. Slip and fall accidents are one of the most common causes of injury in water damage cleanup projects.

Remove Standing Water

If it is safe for you to do so, use a wet-dry vacuum to remove standing water, or use towels to soak up smaller pools of water on furniture, counters, and other surfaces. If the area is flooded with more than a foot or two of water, wait for a professional water damage remediation team to arrive. Removing large amounts of water too quickly will damage the building’s foundation.

Move Furniture, Rugs, and Smaller Items

Remove area rugs from the room and spread them outside to dry. Place aluminum foil or wood blocks under furniture legs to prevent carpet stains. When wood furniture is exposed to excessive moisture, the stain can transfer to the carpet leaving permanent marks. Metal table or chair legs can leave rust stains. Remove smaller items such as books, toys, chairs, and other miscellaneous objects from the area.

Have Water Damage? Call Us Today 847-983-4468

Drain Clog Prevention Tips

7/17/2018 (Permalink)

Having to call your plumber every time a drain in your home gets clogged can become time consuming, frustrating, not to mention very expensive. Your drains may work right now, but clogs can happen at any time. Though plumbing codes, normal plumbing maintenance, and good drain pipe materials can keep the rate of clog formation to a minimum, most people do not have the advantage or the ability to decide what plumbing materials are to be used. No one thinks about plumbing maintenance until there is a clogged drain. Clogged drains can create severe water damage to a home’s structure (such as the wiring) and can be a potential health risk. Problems caused by a clogged drain can be avoided by taking necessary steps of drain maintenance to prevent clogs from occurring. Remember, prevention is not only easy to do, but can save you a lot of money in the long run!

1: When cleaning up after dinner, run hot water through the drain to prevent grease buildup and hard water deposits. Once every few days, to really prevent buildup in your pipes, first put in a half cup of baking soda, followed by a half cup of vinegar, and then wash it through with boiling hot water.

2: Check your bathtub stoppers every three months for hair and buildup of biofilm (a mixture of bacteria, food particles, soap residue, and body oils that hardens as layers begin to build up and lead to a clogged drain) and see if the stopper needs to be replaced due to wear and tear. Once a week, fill the bathtub half way to three-fourths full (while the stopper is in the drain) and then pull out the stopper. The weight and volume of the water will fill the pipe and will flush the drain line.

3: Have your home plumbing system regularly inspected for maintenance. As a preventative measure, once every six months, or once a year, hire a plumber or plumbing technician to snake your home’s drain lines for any buildups that can lead to a clog. For major connections, such as your septic tank or your main pipe to the sewer system, have periodic inspections. Small roots that penetrate a drain pipe can be cleaned up before it turns into a big problem. If regular inspections are not performed by a plumber, the roots can become entrenched in the drain pipe and will have to be replaced altogether. 

4:  Special clog prevention for kitchen sinks include: remove all kitchen waste from sink; do not pour coffee grinds down the sink; do not pour grease down the sink; and catch all food from falling down the sink.

5: Most plumbers will tell you to avoid using chemical-based cleaners as clog prevention on a regular basis as they can corrode metal pipes over time. A natural cleaner is an enzyme/bacteria based cleaner. Once poured down a drain, it creates colonies of good bacteria that destroy bad bacteria that cause clogs in your drains. Use natural-based cleaners at night, just before every one goes to sleep – large amounts of water used after the cleaner can get rid of the good bacteria before it has had time to work.

Need Emergency Service? Call SERVPRO of Morton Grove/East Niles 24/7 – (847) 983-4468

DIY Damage

7/17/2018 (Permalink)

After a heavy rain, flood or burst pipe, you may find yourself wondering how to remove water from your basement. This is a tricky one. You need to get the water out quickly, but there are health and structural issues that need serious consideration. Plus, do you have the equipment to handle the job?

With a lot on the line, we recommend contacting a professional water damage restoration service when you've got water in your basement. Experts, like the ones you'll find at SERVPRO of Morton Grove/East Niles, know how to clean up a flooded basement with the right safety measures and equipment to do the job properly. In this post, we'll explain some of the dangers of a DIY cleanup attempt along with tips on what to do with a flooded basement while you wait on the pros to arrive.

Immediate Steps After a Basement Flood

  • Turn off the power. When your basement fills with water, the first thing to do is safely turn off energy sources around the area. This includes electricity and gas. If you can't do this without going through standing water, stay safe by leaving it to a professional.
  • Wear boots and gloves. It is wise to assume that floodwater can be tainted with sewage or other pollutants. You should keep clear of the area, but if you have to go near the basement for something, cover up. Use waterproof boots and gloves to protect your skin from unpleasant or dangerous stuff in the water.
  • Call your insurance company. Homeowners' policies typically don't cover natural floods, so check with your insurance provider to see what your coverage is. If you live in an area where flooding from natural disasters is common, you should consider adding flood insurance to your policy. Remember – it's never good to find out after the fact that you don't have adequate insurance.

Dangers of a Flooded Basement

There are a number of dangers associated with DIY basement water removal. The average homeowner can easily get in over their head in trying to figure out how to remove water from a basement. Experts will know what to do with a flooded basement to mitigate damage as much as possible and help keep you safe. Watch out for these hazards, which your cleanup crew will know how to handle properly:

  • Graywater or blackwater.This is ground water or rain that swells up and seeps into basements. It's full of ground pollutants, biological agents, bacteria and other hazards to your health. Unclean graywater or blackwater can cause serious illness and must be cleaned up carefully.
  • Electric shock.Submerged appliances or outlets in your basement pose a risk of severe electric shock or even death. Never wade into water where there might be live electricity.
  • Structural rot.Drywall, insulation and beams weaken more and more as they remain underwater, putting the very structure of your home at risk. Only professionals have the right equipment to fully dry out your basement and prevent potentially catastrophic damage from occurring.
  • Buckling walls.Walls can buckle when pressure in the surrounding soil builds up due to oversaturation and improper drainage. An expert will be able to spot the warning signs.

If you experience flooding in your basement, don't let a DIY job put your health and the well-being of your home at risk.

For help restoring your home after a water loss, call SERVPRO of Morton Grove/East Niles  at 847-983-4468. We’ll make it “Like it never even happened.”

Water Damage Prevention Tips

5/15/2018 (Permalink)

Water damage can be extremely costly. What starts as a small leak from your shower stall can turn into tens of thousands of dollars of damage from mold or a collapsed ceiling. As a homeowner, you’ll want to take the following these water damage prevention tips seriously. It could save you both money and a lot of inconvenience.

  1. Examine Ceilings and Walls for Signs of Leaks

It’s easy to get so busy with everyday life that you don’t notice the water stain slowly creeping across your kitchen ceiling, but that water mark is an important indicator that something is leaking. Make note of the location and then check the upper floor or attic of your home, paying special attention to:

  • Cracks in or around tubs or shower stalls
  • Loose or old caulk that pulls up from the seams it should be protecting inside shower stalls
  • Leaking toilets
  • AC lines that collect and drip condensation
  • Improper flashing on your roof around vents or fans

It’s important to find and resolve the source of the leak quickly to minimize damage.

  1. Keep an Eye on Your Water Bill

Leaks are not always obvious; they often occur in hidden places like under slab or in walls. A water bill spike can be the only indicator you see that alerts you to the existence of a leak.

To determine if a spike in your water bill is caused by a leak or something else, take the following steps:

  • Check with family members about water usage.
  • Locate your water meter, Turn off all the water in the house and then check the water meter dial. If the dial is still turning when no water is being uCsed, you might have a broken water meter on your hands, but most likely, you have a leak.
  • Call in the utility company. The utility company will let you know if the problem is a leak or if the problem is the water meter. If the water meter is broken, the utility company will fix it.
  • If it’s not the water meter, you have a leak. Call in a plumber with state-of-the-art leak detection equipment so they can locate and fix the leak.
  1. Know Where Your Water Main Shut Off Valve Is

In case of an emergency, you need to get your water main shut off quickly to limit the amount of water pouring into your home. In most cases, your water main shut off valve is in the garage. Locate it, test it to make sure it is not rusted into position, and then teach everyone in your home how to operate it.

  1. Place Pans Underneath Appliances

Washing machine hoses often wear out long before the washing machine needs any other repairs, making the hoses a prime suspect for leak problems. A ruptured or cracked dishwasher, AC, or washing machine hose can cause major water damage. Protect yourself by placing deep pans underneath appliances so they can capture any water from a leaky hose.

For help restoring your home after a water loss, call SERVPRO of Morton Grove/East Niles  at 847-983-4468. We’ll make it “Like it never even happened.”

Faster to your Morton Grove / East Niles Water Damage Event

3/7/2018 (Permalink)

SERVPRO of Morton Grove / East Niles provides 24 hour fire and water damage restoration service in Morton Grove and East Niles.

Flooding and water emergencies don’t wait for regular business hours and neither do we. Morton Grove / East Niles provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Morton Grove / East Niles arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (847) 983-4468

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Morton Grove / East Niles

SERVPRO of Morton Grove / East Niles specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Morton Grove & East Niles Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/7/2018 (Permalink)

This Morton Grove home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Morton Grove & East Niles basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (847) 983-4468

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Morton Grove / East Niles and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (847) 983-4468

Morton Grove / East Niles 24 Hour Emergency Water Damage Service

3/6/2018 (Permalink)

SERVPRO of Morton Grove / East Niles provides 24 hour fire and water damage restoration service in Morton Grove / East Niles.

SERVPRO of Morton Grove / East Niles is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (847) 983-4468

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Morton Grove / East Niles has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Morton Grove / East Niles

SERVPRO of Morton Grove / East Niles specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.