Recent Posts

What to do about mold?

6/24/2022 (Permalink)

Mold remediation in Morton Grove/East Niles reflects the reputable restoration industry’s best practices. Mold spores can never be eliminated, and any company that promises to achieve zero mold spore levels is suspect. Our goal is to remove current mold infestations, use appropriate products to minimize the return of mold colonies and work with our customers to find the sources of moisture responsible for mold growth and arrange for necessary repairs.

SERVPRO of Morton Grove/East Niles crews use a protocol developed by the Environmental Protection Agency (EPA) to locate, contain, and remove mold and materials it infiltrated. The workspace is partitioned off with durable barriers to prevent the spread of moldy material. We create a seal using negative pressure air scrubbing technology, venting the contaminated atmosphere in the moldy space through filters and then to the outside. Remediators wear personal protective equipment (PPE) for safety and to avoid tracking moldy residues through your home.

Mold responds well to mechanical removal -- scrapers and brushes. We vacuum after removal to get all particles using HEPA-filtered machines. Porous material can regain functionality after innovative techniques like soda blasting that deactivates and removes hyphae from structural components. After the visible is cleared EPA-registered antimicrobials treat surfaces. Antimicrobial paint-like sealants also might be appropriate to prepare surfaces for restoration.

Give us a call at 847-983-4468 to let us help you with your mold needs!

Preparing for unexpected weather

5/24/2022 (Permalink)

Spring weather can be unpredictable. When severe weather hits unexpectedly, the risk of injury and weather-related death increases, so planning makes sense. Prepare for storms, floods, and tornadoes as if you know in advance they are coming, because in the spring, they very likely will.

Spring is the time of year when many things change—including the weather. Temperatures can swing back and forth between balmy and frigid. Sunny days may be followed by a week of stormy weather. Sometimes extreme weather changes can occur even within the same day.

Thunderstorms cause most of the severe spring weather. They can bring lightningtornadoes, and flooding. Whenever warm, moist air collides with cool, dry air, thunderstorms can occur. For much of the world, this happens in spring and summer.

Because spring weather is so unpredictable, you may be unprepared when severe weather hits—particularly if you live in a region that does not often experience thunderstorms, tornadoes, or flooding. And when severe weather hits unexpectedly, the risk of injury and death increases. So planning ahead makes sense; prepare for storms, floods, and tornadoes as if you know in advance they are coming, because in the spring, they very likely will.

Advance planning for thunderstorms, lightning, tornadoes, and floods requires specific safety precautions. You can follow many of the same steps for all extreme weather events. Keep an emergency kit on hand.

Prepare your family members for the possibility of severe weather. Tell them where to seek appropriate shelter as soon as they are aware of an approaching storm. Practice your emergency plan for every type of severe weather. Show family members where the emergency supplies are stored, and make sure they know how to turn off the water, gas, and electricity in your home.

Often by the time we are aware of an approaching storm, we have little if any time to prepare for it. But we do know that when spring arrives, thunderstorms, tornadoes, and floods are real possibilities. So why not take the surprise factor out of severe weather and prepare yourself, your family, and your home? If thunderstorms, tornadoes, and floods do occur, you’ll be ready for them.

Content source: National Center for Environmental Health

Flooded basements come with storms!

5/20/2022 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Morton Grove & East Niles basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (847) 983-4468

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Morton Grove / East Niles and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (847) 983-4468

Here comes the rain!

5/20/2022 (Permalink)

Feel confident that SERVPRO of Morton Grove/East Niles is on your team to help guide you through catastrophic conditions. During the spring and summer months, storms that produce lightning, thunder, heavy rain, flooding, strong winds, tornadoes, and hail can occur. These storms are extremely dangerous and can appear suddenly with little warning and may only last a few minutes but have the strength and power to cause a great amount of damage.

Before A Thunderstorm

  • Check weather forecasts daily, purchase an all-hazard weather radio and have multiple ways to receive weather alerts.
  • Plan outdoor events near a secure shelter where people can go in the event of a storm.
  • Keep trees trimmed to prevent limbs from falling onto buildings, cars or people.
  • If hail or strong winds are expected, park vehicles under a shelter to avoid damage.
  • Make sure preparedness kits are portable for easy transport if evacuation is necessary. Preparedness kits should be tailored to household needs.
  • Bring pets indoors before a storm moves into the area. Sheds, dog houses, and garages do not provide ample protection from lightning, hail, high winds, and tornadoes.

SERVPRO of Morton Grove/East Niles is alert and ready for storm damage concerns. Call us today at 847-983-4468

SERVPRO of Morton Grove/East Niles is IICRC certified

5/20/2022 (Permalink)

SERVPRO of Morton Grove/East Niles is an IICRC-certified restoration company.

Water Damage and IICRC Certification of Your Restoration Firm

Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, restorers certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

More About the Importance of IICRC Certification

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a certification and standard-setting nonprofit organization for the inspection, cleaning and restoration industries.

When you see an IICRC logo, you can be confident that an IICRC-certified experienced, qualified professional is caring for your valuable property. IICRC Certified Firms employ technicians who, after study, field experience and passing comprehensive exams, have received IICRC certifications in specific cleaning, restoration and inspection categories such as upholstery, wood flooring, stone and tile flooring, carpet cleaning, odor removal, mold remediation, water damage, fire damage restoration and more. 

SERVPRO of Morton Grove/East Niles is an IICRC-certified restoration company. Call us today at 847-983-4468 if you have water damage. 

Storm season is here!

5/13/2022 (Permalink)

SERVPRO of Morton Grove / East Niles specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Morton Grove & East Niles, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams Click Here that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (847) 983-4468

Beware of candles!

5/13/2022 (Permalink)

The third most common causes of household fires are candles. The National Fire Protection Agency (NFPA) did a study between 2009 and 2013 where they tracked the number of fires reported each day. On average, 25 candle fires were reported each day during that time. Over the duration of the study, researchers noticed that annually, approximately 86 people die in fires and 827 people are injured each year.

The most common months for candle fires are January and December as they hold the winter holidays. Winter holidays are the most common time for candle fires with December at 12% and January at 10%. Fires during those months peak around Christmas Eve, Christmas Day, New Year’s Eve, and New Years Day. The reasoning for that is because these holidays are most commonly associated with using candles as part of religious practices or decorations. 20% of these fires started in the living room, family room, or den, while 8% were started in the dining room and 12% started in the kitchen.

Approximately 58% of fires started when flammable materials, such as furniture, mattresses/bedding, curtains, or decorations, were too close to the candle. 18% started when candles were left unattended or abandon. In 11% of the cases, fires started when people fell asleep attributing to 30% of candle fire related deaths. While only around 13% of candle users burn candles in the bedroom, about 36% of fires began in the bedroom.

Now to the fun part, how to prevent candle fires! The obvious, blow the candle you are burning out when you leave the room or go to bed. Also, avoid using candles in the bedroom or other areas where people sleep. Keep candles at least 12 inches away from materials that could burn. Flameless candles are also a safe alternative to burning candles because they look and smell the same.

While burning candles, use sturdy holders that won’t tip easily on uncluttered surfaces. When lighting candles, be sure to keep your hair and loose clothing out of the way. Blow the candle out before it gets too close to the bottom of the holder or container. In other words, don’t burn the candle all the way down. NEVER use a candle if there is an oxygen tank in use in the home. Finally, do not use candles in the event of a power outage, keep plenty of batteries on hand and use flashlights.

If a candle catches fire, not only will you have to deal with the fire burning but the thought of adding water to the mix from extinguishing that fire.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 847-983-4468

Morton Grove/East Niles Smoke and Soot Cleanup

4/29/2022 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Morton Grove / East Niles will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 847-983-4468

What to do after you call SERVPRO of Morton Grove East Niles?

4/25/2022 (Permalink)

Ok, now that you can called and set up your inspection, you will have some time before the help arrives. Besides the basics of shutting down the water flow, what should you do? These tips can guide you as you prepare the affected areas to help guarantee an efficient repair.


To avoid damages to your valuables, move all your important items out of the affected areas. If you are not able to remove them and place them somewhere safe, then try to elevate these items.  Make sure it is safe to take the equipment or items before you begin.


The second most important thing you can do, while you wait for your SERVPRO Technician to arrive, is try to remove as much water as possible. While usually our professional technician's handle this part, you can mitigate some damage by doing it. You can use a bucket and towels for smaller cases and a wet vacuum for larger amounts of water.


Once you have removed as much water as possible, you will want to try to dry the area.  Even though most of the damage will most likely remain in the floors and walls, drying makes it easier for the repair specialists to handle everything and reduces the overall impact. You can start by creating good air circulation by opening doors and windows. You can also use a dehumidifier if your appointment is still a couple days away.


You will want to create a list of any damages and where the loss took place. This information will be helpful for your insurance company as well as the water damage experts. This can help your SERVPRO Technicians to know what equipment will be needed and the best plan of action will be. Also, this information can help your insurance company know what all was lost. Take photos and videos, write down detailed notes about the event and keep any necessary documents.

The Mitigation appointment can sometimes take up to a couple days and you want to be prepared for when your appointment takes place. 

April Showers Bring May....Leaks!!

4/25/2022 (Permalink)

How should you prepare for Spring Showers and the possible water damage that can accompany them. 

Step #1

Make sure to always check the seals around your windows and doors. Look for loose screws and cracked caulking and make repairs if necessary. Although, some repairs may seem costly or not necessary, in the end you may end up saving you from water damage to your home and personal valuables. 

Next, make sure all your doors have a good seal and also make sure the threshold is screwed into the home, rather than just the door frame. 

Lastly, you want to make sure there's no damages to your roof. If you are not sure what to look for or cannot get up there to inspect, make sure to call a company to come and inspect it for you. Missing shingles or a saggy roof can lead to your roof leaking into your home and creating damage.

Step #2

While you are up on your roof checking for any damages, check your gutters around the home. Make sure all gutters are cleared out and that they are all properly adhered to your property. You will also want to check the downspouts and drains and make sure there are no clogs or damages. This can save you from a roof collapse or future water damages. It is important to also make sure there are no trees hanging on your roof and gutters that could possibly knock down your gutters or clog them up. 

Step #3

Check your foundation for any cracks. Cracks in your foundation can lead to water seeping in your basement and flooding. Spring storms often bring strong winds that can cause for those foundation cracks to spread and even widen. It is important to make sure your basement and/or crawlspaces are waterproofed. 

Step #4

Often in the spring, when there is a lot of rain, it can cause for the towns sewer lines to fill with water. That sewage water can back up into your basement and/or crawlspaces. It could benefit you to install a backflow valve to prevent any sewage water from backing up into your home. 

These 4 steps can help you prevent water damages this Spring. However, if you still get any kind of water damage give your trusty SERVPRO of Morton Grove East Niles a call at 847-983-4468!!