What our Customers say...


I contacted SERVPRO today as I suspected mold in our crawlspace. Tom contacted me right away and a couple hours later he was at my house to do an inspection. Tom is very knowledgeable, friendly and gave me great advice. Luckily we do not have mold, but from now on SERVPRO is my go-to company for all my crawlspace needs!!!! Thank you Tom!

I had mold in my home. I was concerned about my families health and what kind of damage the mold was doing to my home. They saved the health of my family and my home.

Had a pipe leak in my home, and I called SERVPRO of Morton Grove/ East Niles because my neighbors had used them once and they could not stop talking about how excellent the service was, I called and spoke to the owner Tom whom is extremely knowledgeable and nice. It was late at night and he still drove to come check out the damages in my home. I was at such ease working with this SERVPRO they did a really great job. The owner of business, Tom, is so genuine and I will recommend him to everyone I know! Great job guys!

Your company is great! I highly recommend these guys to everyone that has mold in their homes. I know if it ever happens in my house again, they will be the first and only call I plan on making. Thank you again!

I had water back up in my bathroom which was very stressful. They eased my concerns right away and brought me peace of mind with everything they did.

I cannot say enough about Tom and the crew. I have worked with many vendors over the years and other SERVPRO franchisee’s none come close to how wonderful it has been to work with Tom and the crew during this period of our home disaster. Thank you and thank you Tom.

They were so thorough. They uncovered many other problems and water damage, I didn't even know about.

One of the scariest things I have ever had to face was a fire in my home. They acted fast and also comforted me. All the damage has been repaired, so we can move on with our lives.

Not only did they do an excellent job but they showed up quickly! I loved calling them to help me, there was no stress involved in having them in my home for the cleanup! I will never use anyone other than SERVPRO!

I was having a moisture/mold issue and needed someone to take a look at it. I called this SERVPRO and talked to the owner who was very helpful.  He said he would have someone out within the hour and sure enough he was personally at my house 40 minutes later.  Now I live in Downers Grove so the fact that they were able to get to me so fast surprised me!  He ran a few tests to check humidity levels and then when inspecting the crawl space, he found a leaking pipe. His ability to find the source of the problem almost immediately was refreshing.  He didn't waste any time in solving my problem. I had a plumber out the next day and my humidity issue was gone within about a week.  Thank you SERVPRO!

Tom was fantastic.  He came out to our house and assessed our basement. He was incredibly helpful both on the phone and in person.  He was courteous, timely, communicative, and answered all our questions.  He reviewed all of our concerns, walked through all our options clearly and patiently, and helped us figure out the best course of action.  Would 100% recommend Tom and SERVPRO, and will definitely hire them again.

Tom is the best!

Everything was done very, very satisfactory! No recommendations needed!

They were excellent!

We were very pleased with their service!